A business that is preparing to comply with ISO 9001, should first know the requirements to implement a Quality Management System. These requirements offer a set of standard elements that guide a business throughout the implementation, enhancement, and improvement of a QMS.
They apply to all types of large or small organizations in any industry such as profit, not-for-profit, service-based industry, manufacturing industry, etc. So, let us understand more about the requirements of ISO 9001 certification,
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What Is The Role Of ISO Certification In A Business?
In the present age, it has become very difficult for businesses to differentiate themselves against their competitors. ISO certification helps organizations create a positive business image in front of investors and the community. This certification can be used as a strategic tool to reduce waste, improve workplace productivity and minimize errors.
An ISO certification can dramatically change a business. It can help an organization develop a management system with periodic pre-work checklists and safety audits to ensure the highest level of safety in the workplace.
Clauses 1 to 3:
These clauses do not include any requirements. They deal with the possibility of the standard, terms, and definitions, and references to understand the standard better.
Clause 4:
In this section, an organization needs to evaluate its external and internal issues that can impact the organization in meeting its objectives. In addition to it, an organization also needs to determine the scope of the Quality Management System as well as the mapping and characterization of the process.
Clause 5:
This section requires determining the authorities, responsibilities, roles, of the employees of the organization. It will help everyone learn who has the power to form decisions, and what does the organization expects from each function that operates within the system.
Clause 6:
In this clause, a business has to determine and work with opportunities, risks and set quality objectives that are associated with the Quality Policy.
Clause 7:
This section comprises requirements to manage a diverse range of resources such as human resources, infrastructure, work environment, etc. This clause highlights the significance of competence, communication, and awareness for human resources.
Clause 8:
The requirements in this section deal with the planning of services and end products followed by determining and reviewing the purchasing, design, and development.
Clause 9:
This clause outlines requirements to evaluate customer satisfaction, monitoring, analysis, evaluation of process performance, and internal audit.
Clause 10:
This requirement aims at enhancing the QMS via taking corrective actions and constant improvement.
Conclusion
Learning about the requirements is the first step in the implementation of an ISO 9001 certification. These requirements define which elements are obligatory in a QMS. By effectively meeting the requirements, an organization can ensure that the resulting set of procedures, policies, records, and processes fulfils the company’s and customer’s requirements and permitting the enhancement of the QMS system.